This guide explains how to add case log tags.
Step 1: Navigate to the settings.
Step 2: Proceed to the 'other' section.
Step 3: Find 'case log categories'.
Step 4: Expand the list.
Step 5: Type the name of the service.
Step 7: Input the groups that are allowed to use the service.
Step 8: Add the tag.
These tags will now be available in the case log section when creating notes.